Resources
Training Videos
Alternate Languages can be accessed by clicking the [CC] icon in the lower right side of the video. We also recommend watching videos at 0.75x speed when using captions in non-English languages. This can be done by clicking the settings (gear) icon, next to the [CC] icon, selecting speed, then selecting 0.75x.
EVV Town Hall Webinar (with subtitles)
This Town Hall formatted webinar is available to play for people that are new to using EVV. This Training reviews the basics of using EVV for Participants and their workers.
How to use IVR to Record Shifts
Video – How to use IVR to Record Shifts
Employer Shift Review and Approval with IVR
This video explains how employers can use IVR to review and approve shifts worked. It includes an explanation of the process and a recording of a sample call to the IVR system.
ESS Portal login training
Evvie Video #1 – How to use the Evvie Mobile App
Getting Started, Log In, Record Shifts, Offline Shift Submission, Troubleshooting
Evvie Video #2 – How to View & Approve Shifts in the Evvie Portal Web App
This video explains the steps to view and approve shifts in the evvie portal web app.
Evvie Video #3 – How to Deny a Shift and Adjust a Shift in the Evvie portal Web App
Learn how to deny and adjust shifts in the evvie portal web app.
Evvie Video #4 – How to Create Manual Shifts in the Evvie portal Web App
This video will explain when, why, and how to create a manual shift in the evvie portal web app.
Email Requirements Overview
The purpose of this video to discuss the requirement for providing an email address for successful enrollment into your HCBS providers programs.
Google Gmail Email Setup Tutorial
The purpose of this tutorial is to demonstrate the process of setting up a free email account with Google Gmail.
Microsoft Outlook Email Setup Tutorial
The purpose of this tutorial is to demonstrate the process of setting up a free email account with Microsoft Outlook.
Yahoo! Mail Email Setup Tutorial
The purpose of this tutorial is to demonstrate the process of setting up a free email account with Yahoo! Mail.
Links to Additional Training Videos
User Manuals and Job Aids
One-Page User Manuals/Guides
- How to Use IVR to Approve Shifts (Employers Only) (PDF)
- How to Reset Your FMSOne Password (PDF)
- How to Unlock Your FMSOne Account (PDF)
- How to Log Out of the evvie Mobile App (PDF)
- How to Submit Time Worked When the DCW Forgets or is Unable to Clock Out (PDF)
- How to Submit Time Worked When the evvie App, evvie
Portal, or Both are Temporarily Not Working (PDF)
Documentation
Tempus Unlimited Documentation
- Stakeholder Meeting Presentation Tempus – March 4, 2022 (PDF)
- Stakeholder Meeting Presentation Tempus – February 18, 2022 (PDF)
- Stakeholder Meeting Presentation Tempus – February 4, 2022 (PDF)
- Stakeholder Meeting Presentation Tempus – January 7, 2022 (PDF)
- Stakeholder Meeting Presentation Tempus – December 3, 2021 (PDF)
- Stakeholder Meeting Presentation Tempus – November 5, 2021 (PDF)
- Stakeholder Meeting Presentation Tempus – October 1, 2021 (PDF)
- Stakeholder Meeting Presentation Tempus – September 3, 2021 (PDF)
- PA Transition- January Notice – January 31, 2022 (PDF)
- PA Transition- December Notice – December 15, 2021 (PDF)
- PA Transition- November Notice – November 30, 2021 (PDF)
- PA Transition- October Notice – October 22, 2021 (PDF)